At Optimus IT Solutions we always try to help our clients. Just the other day we had a customer come in who was having an issue with his Apple Beats headphones. One channel was silent. We decided to help him out.
Upon disassembly we discovered that during production the cable connecting the two channels was pinched and over time the wear and tear of the headphones severed the cable. We replaced the broken part and after re-assembly headphones were working as good as new.
We wanted to share this story because we are all about our clients. Even though we specialise in phone, tablet and computer repairs, we always try to go the extra step to help our valued customers.